FacilitiOps Facility management software Discuss a first step
Prepared for Impex Group

Keep every building in view. Scale without scaling your admin.

FacilitiOps is facility management software that connects maintenance, compliance, contractors, cleaning and reporting, so your team spends less time checking and chasing, and more time managing buildings.

See the first step See how it works
Works with FMX Hosted in Australia
FacilitiOps · Portfolio
Example view · illustrative data
Works with FMX

Keep FMX. Add what managers and leaders need.

FacilitiOps works with FMX, not instead of it. It reads your FMX data and adds the follow-up, oversight and reporting that managers and leaders need.

FMX
FMXYour team keeps working here
  • Work requests
  • Planned maintenance
  • Equipment
  • Buildings
Reads
FacilitiOpsAdds what managers and leaders need
For managers
  • Overdue and unassigned work
  • Compliance dates and certificates
  • Contractor insurance
  • Cleaning check-ins and photos · later
For leaders
  • Portfolio view across sites
  • Exception reporting and delegation
  • Monthly client reports · pilot
  • Recorded FMX costs per building

Your team keeps FMX

Work requests and planned maintenance stay in FMX, and its subscription continues.

Every line links to FMX

Each item in an exception email opens its record in FMX.

Nothing changes without approval

Nothing changes in FMX until a named person on your team approves it.

01 · Compliance and follow-ups
First step

See what needs attention

Overdue and unassigned work, planned maintenance, compliance dates, expiring contractor insurance, and completed compliance work with no certificate.

CRM in first step · projects later

Keep contractors and projects moving

Clients, contacts and contractors in one place, insurance dates, and project actions and follow-ups with an owner and a due date.

Westbrook Court · compliance and contractors Illustrative data
Fire extinguisher serviceCompleted 14 OctNo certificate
Emergency lighting testNext due 12 NovCompliance
Fire door inspectionDue in 9 daysUnassigned
Coastline Plumbing insurance2 open work requestsExpires in 12 days
Lobby upgrade · quote follow-upOwner assigned · due 31 OctProject
Lumen Apartments · cleaning this week Illustrative data
Lobby glass, daily2 photosDone
Bin room wash, weeklyChecked in 7:05 amDone
Carpet steam clean, quarterlyDue FridayDue soon
Stairwell inspectionHandrail loose, level 3Issue flagged
Window tracks, monthlyMissed last monthFollow up
02 · Field operations visibility
Later, connected to your timesheet app

Make recurring cleaning visible

Schedules, staff check-ins, completed tasks, photos, flagged issues, and the monthly and quarterly tasks that get missed.

FacilitiOps connects to Timesheet Mobile for all timesheet data, so your cleaning staff keep the app they use today.

Later

Close the loop on cleaning quality

Inspections, supervisor reporting and follow-up actions.

03 · Management reporting and delegation
Starts in first step · client reports in pilot · delegation later

Give management a clearer picture

Exception reporting, delegation, monthly client reports collected in one place, and recorded FMX costs per building, labelled partial.

Weekly email in first step · dashboards in pilot

Keep a clear view across sites

What needs attention at each building, and a portfolio view for managers and leadership.

Monthly client reports · October Illustrative data
Westbrook CourtReceived 3 Oct
Calder HouseReceived 5 Oct
Aster PointNot received
Recorded FMX costs this financial year, Westbrook CourtPartial
Only costs recorded in FMX. Invoices paid elsewhere are not included.

AI support. Human accountability.

  1. 1
    Rules checkFixed rules check your buildings every day, and you can see why each item was flagged.
  2. 2
    AI drafts LaterAI then drafts the reports and follow-ups that take your team's time.
  3. 3
    A named person approvesNothing goes to a client or contractor, or changes in FMX, until a named person on your team approves it.

Your people stay responsible for inspections, approvals, technical judgment, client relationships, emergencies and overall accountability.

The first step uses no AI in the live service. Its rules are fixed and can be checked.

AI draft Follow-up to contractor Waiting for approval
Coastline Plumbing: insurance expires in 12 days To Coastline Plumbing · Westbrook Court

Hi team, our records show your insurance certificate expires in 12 days. You have 2 open work requests at Westbrook Court. Please send the renewed certificate before it expires.

Flagged by rule: contractor insurance expiring within 30 days, with open work.
Approver: building manager
Example view · illustrative data · AI drafts come in a later stage
Northgate ResidencesOutside FMX
Fire panel test, yearlyComplianceCertificate attached
Lift service, monthlyNext 3 Nov
Request: car park gate slowOwner assigned · due 24 Oct
Illustrative data
Smaller buildings Pilot

Run your smaller-buildings service on FacilitiOps

Buildings outside FMX run on the same screens and rules: equipment, planned maintenance, compliance tasks with certificates, requests and follow-ups.

First step

Start with the work that needs attention.

1First step
Daily building and weekly portfolio exception emails.
Read-only building, equipment and user information from FMX.
Thresholds, recipients and schedules you set.
2Then

A CRM for your clients, contacts and contractors follows as the next deliverable, within the first step.

3Pilot

Buildings outside FMX, with their equipment and planned maintenance, including compliance tasks with certificates.

Discuss a first step

Questions

Get in touch
How does FacilitiOps work with FMX?

It reads your FMX data. FMX stays your system of record.

Can it run buildings that are not on FMX?

Yes. One of your non-FMX buildings is the pilot.

Who stays in control?

A named person approves anything sent to a client or contractor, or changed in FMX.

Where is my data, and how do people sign in?

Hosted and backed up on Microsoft Azure in Australia. People sign in with their Microsoft work accounts. Your data is logically separated from every other customer.

How do we start?

Get in touch to discuss a first step.

Keep every building in view. Scale without scaling your admin.

Discuss a first step